About Us
FirstChoice is a Product of Paya

Paya is a leading provider of integrated payment and frictionless commerce solutions that help customers accept and make payments, expedite receipt of money, and increase operating efficiencies. The company processes over $40 billion of annual payment volume across credit/debit card, ACH, and check, making it a top provider of payment processing in the US. Paya serves more than 100,000 customers through over 2,000 key distribution partners focused on targeted, high-growth verticals such as healthcare, education, nonprofit, government, utilities, insurance, manufacturing, and other B2B end markets.

For more information about Paya, visit Paya

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Payment Portal Support
For help logging in, making a payment, or using an automated service
Customer Service Hours
Monday - Friday: 9:00AM - 5:30PM
all times are Eastern Standard Time
Account Support
For utility-related problems or questions about your invoices

Account Support

waterdept @co.warren.oh.us Monday - Friday 8:00 a.m. to 4:30 p.m. EST AFTER HOURS EMERGENCY (513) 695-2525

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Software Version: 2024.6.7.1
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